Terms of Service

1. About These Terms

These Terms of Service govern your use of the COACT Solutions website at coactsolutions.com.au (the "Site"), operated by COACT Solutions Pty Ltd, an Australian company ("COACT Solutions", "we", "us", "our"). By accessing the Site you agree to these terms. If you do not agree, please do not use the Site.

2. Nature of the Site

This Site is provided for informational purposes only. It describes our services, products, and contact details. Nothing on this Site constitutes a binding offer, contract, or guarantee of outcomes. Any engagement with COACT Solutions for software development or consulting services will be governed by a separate written agreement negotiated with you directly.

3. No Tracking or Data Collection

Consistent with our Privacy Policy, we do not track your behaviour on this Site, place identifying cookies, fingerprint your device, or collect personal information simply because you visited. Your use of this Site does not create any data profile about you held by COACT Solutions.

4. Contact Form

If you submit an enquiry via our contact form, you consent to us using the information provided (name, email address, and message content) solely to respond to that enquiry. Submitting a contact form does not create a contractual relationship, subscription, or ongoing obligation on either side. See our Privacy Policy for details of how that information is handled.

5. Intellectual Property

All content on this Site — including text, graphics, logos, and the COACT Solutions brand — is the property of COACT Solutions Pty Ltd and is protected by Australian and international copyright law.

You may view and print pages from this Site for your own personal, non-commercial reference. You may not reproduce, republish, distribute, or commercially exploit any content from this Site without our prior written permission.

6. Accuracy of Information

We take reasonable care to keep the information on this Site current and accurate, but we make no warranty — express or implied — that it is complete, error-free, or suitable for any particular purpose. Product features, availability, and pricing (where indicated) are subject to change without notice. Always contact us directly to confirm current details before making any business decision based on content from this Site.

7. External Links

This Site contains links to third-party websites and applications (such as our SaaS products hosted on their own domains). These links are provided for convenience only. COACT Solutions has no control over the content or privacy practices of external sites and accepts no responsibility for them. Visiting a linked site is at your own risk and subject to that site's own terms and privacy policy.

8. Disclaimer of Warranties

This Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, COACT Solutions disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the maximum extent permitted by applicable law, COACT Solutions and its directors, employees, and contractors will not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of — or inability to use — this Site or its content. Nothing in these terms limits any rights you may have under the Australian Consumer Law that cannot be excluded by agreement.

10. Governing Law

These terms are governed by the laws of the Australian Capital Territory, Australia. Any disputes arising from your use of this Site will be subject to the exclusive jurisdiction of the courts of the Australian Capital Territory.

11. Changes to These Terms

We may update these terms from time to time. When we do, we will update the date at the top of this page. Continued use of the Site after any change constitutes acceptance of the updated terms. We will not make changes that materially reduce your protections without making them clearly visible here.

12. Contact

Questions about these terms? Contact us at info@coactsolutions.com.au or via our contact form.