Privacy Policy

1. Who We Are

This website is operated by COACT Solutions Pty Ltd (ABN 81 656 547 778), an Australian software development company based in Canberra, ACT. If you have any questions about this policy, contact us at info@coactsolutions.com.au.

2. What We Collect

Our data collection is limited to website performance and error logging only. This means we may record:

• HTTP status codes (e.g. page not found errors)
• Server-side error messages to help us fix bugs
• General performance metrics (e.g. response times)

This data is aggregated and non-personal. It cannot be used to identify you as an individual.

3. What We Do Not Collect

We do not collect, store, or process any of the following:

• Your name, email address, or any personal identifiers — unless you voluntarily submit them via our contact form
• Your IP address for identification purposes
• Browser fingerprints, device fingerprints, or any unique digital identifiers
• Cookies for tracking or advertising
• Behavioural data — what pages you visited, how long you stayed, where you clicked
• Location data

4. Cookies

This website does not set tracking or analytics cookies. We do not use third-party advertising networks, social media tracking pixels, or any similar technology. If the site sets any cookies at all, they are strictly functional (e.g. to remember a form state within a single session) and are not used to identify or track you.

5. Analytics

We do not run any analytics platform (such as Google Analytics) on this website. We have no interest in who you are or where you came from — only in keeping the site fast and error-free for everyone.

6. Contact Form

If you choose to contact us via our contact form, the information you submit (name, email address, and message) is sent directly to us by email and used solely to respond to your enquiry. We do not add you to mailing lists, share your details with third parties, or retain your message beyond what is needed to handle your request.

7. Third-Party Services

This website loads the following resources from third-party CDNs for performance reasons:

• Bootstrap CSS and JS — jsDelivr
• Bootstrap Icons — jsDelivr

These requests may result in your IP address being logged by jsDelivr as part of their standard CDN operation. We have no control over or access to those logs. Please refer to jsDelivr's privacy policy for details.

8. Hosting

This website is hosted on Vercel. Vercel may retain standard server access logs (including IP addresses) as part of their infrastructure operations. COACT Solutions does not access or use these logs for any purpose beyond investigating a specific reported incident.

9. Your Rights

Because we do not collect personal information about you during normal website use, there is nothing for us to provide, correct, or delete. If you have submitted a contact form and wish for that correspondence to be removed, please email us at info@coactsolutions.com.au and we will action your request promptly.

10. Changes to This Policy

If we make any material changes to this policy, we will update the date at the top of this page. We will not reduce your protections without making it clearly visible here.

11. Contact

Questions or concerns? Reach us at info@coactsolutions.com.au.